Forum Discussion

Keishla's avatar
Keishla
Network Novice
5 months ago

Bill

hello I need a copy of my current bill with my updated address

  • syaoran's avatar
    syaoran
    Transmission Titan

    If your bill has already been generated with the previous address.  You will have to wait for next months bill to have your current updated address on it.  Bills can be printed from your my.t-mobile.com account. 

    • CynthiaMcCrea's avatar
      CynthiaMcCrea
      Network Novice

      I need my T-Mobile Bill Statement printed showing my current address so that I may apply for my Real ID card.  According to the Department of Homeland Security: " My T-Mobile Bill Statement is an acceptable document which can be used to show my Proof of State Residency (a recent utility bill for services such as phone).   I'd like to print it off at home, but it appears to only show the account number, my name, but no address.  I really don't want to go into the store to get it printed out.

      • syaoran's avatar
        syaoran
        Transmission Titan

        Are you a prepaid or postpaid user?  Prepaid services do not generate a bill because there is no ID required or proof of address to sign up for the service.