Forum Discussion

NewUserLol's avatar
NewUserLol
Network Novice
2 years ago

Restricted Mode activates once WiFi is disabled.

Once disconnecting from the WiFi, I can no longer view YouTube comments/community posts, or see websites or videos that are potentially “mature”, I am not even a minor so having restrictions on my device makes no sense, especially since it’s blocking websites that shouldn’t be blocked.

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hello @NewUserLol Have you already checked your account for Web Guard device content filter? This can block the content that you are able to see when connected to the T-Mobile network. I am not sure how it would have been added, but it should be easy to remove. Once it is taken off, it can take up to two hours to be fully gone. 

    Hope this helps!