Forum Discussion
Not Receiving calls and delayed text messages
- 7 years ago
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Same problem with my phone. It just started 2-3 months ago for me. Delayed texts, phone won't ring when someone calls, no missed call notification, long delay when i try to call out. I thought maybe i need a new phone... maybe i need a new phone service carrier. It's terrible! My wife works across the street from our house and today she tries to call me... I'm at the house... no call received! So she tries to text me... got the text 1/2 hour later! NOT COOL!
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