Forum Discussion
magenta3390524
8 years agoNetwork Novice
Switch2t-mobile Reimbursment
My submission for reimbursement was received at T-Mobile on Sept 27, 2017. 8 weeks have come and gone and still no reimbursement. When I call the number it said that it is still processing. How ...
- 8 years ago
Hey there!
Our Carrier Freedom team is the best team to help you find an answer! To get to a rep, follow the steps below! 😊
1-888-390-6867
To reach an agent:
- Press 1 for English or 2 for Spanish.
- Press 3.
- Press 1.
- Press 1.
tmo_lauren
8 years agoConnection Curator
That's definitely not what we want to see going on. 😥
Are you following the prompts listed above and speaking to a rep through there that is giving that info?
-Lauren
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