Forum Discussion

mzkatelynn's avatar
mzkatelynn
Roaming Rookie
3 years ago
Solved

When will usage data be upated

None of my usage details have updated since 2/14. Looking at the new cycle shows calls/texts, but when you look at the detail it is all from the last cycle. Really poor experience for the customer. W...
  • HeavenM's avatar
    3 years ago

    All the feedback and tickets that were filed about the Usage Details missing from the app and website have paid off. I am excited to announce that this is now resolved and those details are back to normal. I recommend logging out and clearing browser history, but you shouldn’t see any more errors getting those call, message, and data logs. ðŸ˜Ž