Forum Discussion

riian999's avatar
riian999
Network Novice
3 years ago

Will T-mobile accept a phone for trade-in with a cracked back glass?

My wife and I are trying to take advantage of the promotional phone trade-in offer to upgrade our paid off phones to a newer phone. One of the phones has a cracked back glass, a Samsung Note 10+. The...
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Som_Dh's avatar
Som_Dh
Transmission Trainee
2 years ago

T-Mobile helps you trade-in device even in case if the screen is damaged, but in some specific circumstances, we have tried to mention all possible scenarios here when you are under screen repair. I hope it helps you understand if you are in or not.