Forum Discussion

Chelle's avatar
Chelle
Network Novice
10 months ago

Locked out of phone

I just got my Samsung Galaxy S23 today.  i set it up to unlock with my fingerprint, something updated and now it wants a password.  I don’t remember it.  No option on phone to input forgot password.

t-mobile
unlock
  • Chelle's avatar
    Chelle
    Network Novice
    10 months ago

    I realize that.  I need to know how I can recover or reset said password or pin.  

  • syaoran's avatar
    syaoran
    Transmission Titan
    10 months ago

    The device will always ask for your password or PIN (which ever you setup when setting up your fingerprint) after a phone reboot.