Forum Discussion

s85205ab's avatar
s85205ab
Network Novice
3 years ago
Solved

my phone has been rooted

I started having issues my new phone and I found out, My phone has been rooted with busy box, and on my account says MSIDNS added on 12/7.  I didn't do either.  I need my phone secured. Please help.

  • Lock the bootloader and factory reset the device.  Depending on the device, flashing the latest stock full firmware image is also recommended.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Lock the bootloader and factory reset the device.  Depending on the device, flashing the latest stock full firmware image is also recommended.

  • rooting usually isnt something that is done remotely. usually it must be plugged into your computer/laptop

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    How long have you had the phone and did you buy it new, new or new to you?