Forum Discussion

helbik's avatar
helbik
Network Novice
10 months ago

Voicemail wants me to set up, but it was already set up.

First of all, I’m frantic. My daughter was murdered a year ago, and I’ve kept her phone number active so I can hear her voice on her voicemail. I just called to listen to her voicemail, and it is telling me to set it up. Her voice is gone. Why on earth did this happen?! Is there a way to get it back? Please tell me it was some random glitch today and will back working as usual tomorrow!

  • Jodzeee's avatar
    Jodzeee
    Network Novice

    Did you resolve this? I just realized today my voicemail is “not set up”. I have no idea how long it’s been this way or how many voicemails I’ve missed. 
     

    I had messages from my deceased parents saved that I was keeping. 

    • helbik's avatar
      helbik
      Network Novice

      I didn't get resolved. I can still hear her say her name as the message when I call, but calling the voicemail number from her phone doesn't play it. It is letting me hear the voicemails again, but the ones that were saved are gone. I hope by some miracle you got yours back. If you did, make sure to play the messages into a device that can record them. I played the voicemail I had saved to my phone from my daughter into my computer microphone so I could save it there. I'm so sorry for your losses.