Forum Discussion
Why won't my Galaxy Note5 update Android?
My banking app won’t run because it says I need to update Android. But when I check, the phone says software is up to date.
Your device isn’t going to be updated to a newer version of Android. When the Note 5 came out Samsung only gave 2 years of major software support. Now Android manufacturers offer 3-5 depending on them. If you want to continue using the banking app you need to upgrade to a newer device that has target OS.
2 years is the norm for older Samsung phones.Newer flagship Samsung phones are 3 years .
Thanks, @fireguy_6364. It just says “Please upgrade to the latest version.” I know my phone is old but I didn’t realize it was THAT old. And I certainly didn’t know they only get two major updates. Guess I need a new phone.
does it say it needs to be at a specific Android update? keep in mind your device is decently old..in a devices lifetime they usually get 2 major updates only..aside from possible security patches thats all it’ll be getting.
