Forum Discussion
KMGrove
2 years agoNewbie Caller
Arcadyan Gateway
I had to replace my gateway 2 weeks ago because it die suddenly. It will not power up. T-Mobile sent a replacement in just a few days. It was awesome, I was extremely happy with T-Mobile (here, a cus...
Rogracer2000
2 years agoLTE Learner
It sounds like one of two things: 1) Your new gateway is defective, or 2) It was not configured with the correct home towers for your address. You might try going into the TM Internet app and take note of what tower ID it is trying to connect too and whether that changes when you have a loss of signal.
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