Forum Discussion

Boznfied's avatar
Boznfied
Network Novice
2 years ago

Gateway app not working well

Wifi is already connected but Gateway app keeps asking to start setting up the gateway...

  • copz1998's avatar
    copz1998
    Connection Curator

    @Boznfied make sure the device you are using (smartphone or tablet) with the T-Mobile Internet app is logged into the gateway SSID to finish up setting up the gateway. if you have a wifi router, and it is plugged into the gateway via ethernet cable, make sure the router gets its internet access from the gateway.