Forum Discussion

Shinsen24's avatar
Shinsen24
Network Novice
3 years ago

Tivo Home Internet Connection

Has anyone had an issue with a Tivo box not connecting?  It sees the network with good signal, but won’t connect.  No trouble connecting other devices.

  • RDColles's avatar
    RDColles
    Network Novice
    2 years ago

    I had this problem when switching my Tivo from Verizon to T-Mobile. Switched to wpa/wpa2 on 5Ghz and still wouldn't connect. Switched to 2.4Ghz and it connected fine. So as a test I switched back to 5Ghz and it connected fine and has ever since. No clue why it wouldn't connect at 5Ghz until after I connected at 2.4Ghz.

  • Matcomic's avatar
    Matcomic
    Network Novice
    2 years ago

    Go into the T-Mobile home internet app under network choose your network advanced settings and change from wpa2/wpa3 to wpa/wpa2. After doing this my Tivo contacts with no issue. 

  • Shinsen24's avatar
    Shinsen24
    Network Novice
    3 years ago

    Several people on the Tivo forum had no problem. They suggested checking if  2.4 or 5 GHz settings made a difference. I just used the Ethernet cable which worked fine for me.