Forum Discussion

phutto74's avatar
phutto74
Newbie Caller
2 years ago

Unable to see connected devices on Home Internet App

I'm having issues being able to see the connected devices through the T-Mobile Home Internet App. Keeps telling me the gateway did not respond and to restart it if the problem persists. I have restar...
arehling's avatar
arehling
Roaming Rookie
3 months ago

Update:  I worked with T-Mobile chat support and had to uninstall T-Life, the re-download and reinstall.  Now I can get to screens in the app that were not there before.

DavidMcL's avatar
DavidMcL
Transmission Trainee
13 days ago

I uninstalled and reinstalled, and that did not resolve my problem of always seeing zero connected devices.  FWIW, I'm running on iOS 18.4.

  • jasqid's avatar
    jasqid
    Network Novice
    11 days ago

    Same for me too. The TLife app just updated for me on my Android. I was expecting the fix to work.