Forum Discussion

s_taylor0369's avatar
s_taylor0369
Newbie Caller
2 years ago

unknown devices on my home wifi network and many other issues and questions

I recently received my new home T-Mobile 5G Gateway (G4AR & G4SE) ( the larger white router ). I was able to get it unpacked, hooked up, and set up fairly easy with no issues. I renamed my network, s...
home internet
billykstout's avatar
billykstout
Newbie Caller
2 years ago

I have similar issues with the app. Occasionally I see devices I don’t recognize or I don’t see devices that I know are connected. The app needs to allow a user to:

  1. Name known/allowed devices
  2. Block unknown devices
  3. access the router remotely when not on the WiFi network. 
     
  4. be able to restart the gateway remotely without calling T-Mobile. 

I don’t want to add a separate router to accomplish these things but right now I see no other solution. By the way I’ve already bought a separate reboot device so I can restart the router remotely.