Forum Discussion
My T-Mobile service has been canceled and don’t know how to reactivate
I received this email message and when I go to my.t-mobile.com it asks for my phone number but when I put my phone number it says such number doesn’t exist. I am on prepaid plan and still keep gettin...
Has it been more than 60 days since your account was active? If so, it is more than likely that the account has been cancelled. If it hasn’t been more than 60 days. Have you tried calling *233 (*add) to see if it recognizes your number? If the automated system does, see if it will allow you to add funds to reactive your service.
