Forum Discussion
popup problem
Every half hour I get a popup message. It says “T-Mobile keeps stopping” and below that it has “App info” and “Close app” first one takes me to the app page where I can do a “force stop” (yes I t...
Ok late follow up on the issue(s). Appears there are two separate apps with issues; T-Mobile & T-Mobile Diagnostics. The latter kept crashing on my phone that lead to a hard reset that didn't work with the phone being exchanged under warranty. Upon getting the new replacement the T-Mobile app (where this community is launched from) kept crashing making 8t difficult to communicate with TM. At least for now the pop up notifications from the Diagnostics app have stopped.
Bottom line:. Is the issue fixed? Are y'all still having problems? I'm hoping the replacement phone won't have the same problems.
